things i learned working in retail:
- people are so rude. hun it’s not my fault we’re out of black hair bands, i just work here. i’m sorry your child’s piercing is infected, but it’s probably because you changed it three weeks before you were meant to. no, you can’t ask me to serve you when i’m on my break; i’ve clocked out, i’m physically unable to - ok just shout at me anyway then nbd.
- people are impatient. sorry i couldn’t get to the till in 0.2 seconds when i was on the other side of the store.
- people have no concept of tidying up after themselves???? ok just drop that frozen rucksack on the floor when the peg is right in front of you????????? your child is knocking everything off the shelves and you can’t be arsed to tell them to stop??? what is the point of tearing a wig off a fixture and leaving it on a tower???????? stop????????? have some respect?????????
- ‘i’m sorry ma’am, we’re closed’ ‘i’ll just be two seconds’ (half an hour later………)
- why do people think it’s okay to interrupt when i’m obviously helping another customer then get annoyed when i say ‘sorry, i’ll be with you in two seconds’?????????
To add:
- It’s not my fault if you missed the return period. One day, I can cut you some slack. Six months? No.
- It’s not my fault if a manufactured thing made by a big name company doesn’t work. All I can do is return it for another thing and hope that this thing works. (i.e: 360 red ring)
- It’s not my fault if something happens, like any sort of hacking. I have no idea how to fix it, you have to take it up with them.
- If any sort of network is down (XBOX LIVE, ect.) I cannot get it back online for you. I don’t know how.
- No I don’t know why this thing you wanted got cancelled. Chances are, I’m not happy about it either. Please don’t take it out on me.
- I do not set the prices in the store.
- No I will not return something physically broken. The disc tray was not like that when I sold it to you. That serial number should still be there.
- No I don’t know why your card was declined. Yes I understand you had money in your account when you got here. That’s something you need to take up with your bank, I don’t control your money.
- I cannot break the law for you. If the law says I need an I.D. for this transaction, I need an I.D. for this transaction. Please don’t ask me to do something that will get me fired unless you are ready to pay my rent until I find a new job, which I probably won’t because I just broke the law for you.
